THE IMPACT OF REAL-TIME CUSTOMER FEEDBACK ON BUSINESS OPERATIONS
- Project Research
- 1-5 Chapters
- Quantitative
- Simple Percentage
- Abstract : Available
- Table of Content: Available
- Reference Style: Available
- Recommended for : Student Researchers
- NGN 3000
THE IMPACT OF REAL-TIME CUSTOMER FEEDBACK ON BUSINESS OPERATIONS
This study aimed to determine the impact of real-time customer feedback on business operations, focusing on objectives to assess how real-time feedback influences decision-making, evaluate its effect on operational efficiency, and analyze its role in customer satisfaction. A survey research design was employed to gather comprehensive data from a broad sample, providing robust insights. Taro Yamane’s formula was used to determine a sample size of 350 respondents from the e-commerce industry in Lagos. The reliability coefficient score for the survey was 0.88, indicating strong reliability. Findings indicated that real-time customer feedback significantly enhances decision-making, operational efficiency, and customer satisfaction. Recommendations include implementing real-time feedback mechanisms and integrating customer insights into operational strategies to drive efficiency and satisfaction.
Related Project Materials
EQUITY AND INCLUSION IN VOCATIONAL EDUCATION ACCESS
ABSTRACT: Addressing Equity and Inclusion in Vocational Education Access explores strategies to promote equitable access and inclusion in vocationa...
STUDENT AWARENESS ACCESSIBILITY AND PATRONAGE OF ONLINE NEWS IN NIGERIA
Abstract
The aim of this research paper is to examine students’ awareness, accessibility and patronage of online...
UNDERGRADUATE SOCIAL STUDIES STUDENTS’ PERCEPTION OF POLITICAL SOCIALIZATION FOR MOBILIZATION AND PARTICIPATION IN DEMOCRATIC PROCESS IN NIGERIA
ABSTRACT
This study was designed to assess the undergraduate Social Studies students‟ perception of Political Socialization for mobilizat...
THE IMPACT OF ICT ON THE NIGERIAN ECONOMIC GROWTH AND DEVELOPMENT
ABSTRACT
In Nigeria, provision of public infrastructure is grossly inadequate and poor. Necessary telecommunication serv...
EFFECT OF SOCIO ECONOMIC BACKGROUND OF ADOLESCENT STUDENTS ON THE ACADEMIC ACHIEVEMENT IN SENIOR SECONDARY SCHOOL
ABSTRACT
This study centers on the effect of socio-economic background of Adolescent students on the ac...
INFLUENCE OF SOCIAL MEDIA ON STUDENTS ACADEMIC PERFORMANCE IN CIVIC EDUCATION IN ENUGU EAST LOCAL GOVERNMENT AREA
STATEMENT OF THE PROBLEM
The internet is an interconnected computer networks that use the standard internet protocol sui...
ASSESSMENT OF INNOVATIONS IN PROMOTING EMPLOYABILITY SKILLS IN VOCATIONAL TRAINING
ABSTRACT: This study explores innovations in promoting employability skills in vocational training, emphasizing the integration of essential s...
THE EFFECT OF DEBT FINANCING ON FINANCIAL PERFORMANCE OF MANUFACTURING FIRMS IN WESTERN NIGERIA
Debt Financing
Borrowing of lo...
ANTICONVULSANT STUDIES OF THREE SYNTHESIZED DICHLOROSUBSTITUTED PHENYL PROPANAMIDES AND THEIR ACTION ON VOLTAGE-GATED SODIUM CHANNELS (Nav1.6)
Abstract
The field of antiepileptic drug development has become dynamic, affording many promising research opportunities. Continued effor...
INFLUENCE OF EARLY CHILDHOOD EDUCATION ON CURIOSITY-DRIVEN LEARNING
ABSTRACT: Early childhood education (ECE) plays a pivotal role in nurturin...
